Why do shoppers leave without buying?

CROfy finds where your online store loses buyers, and what to fix first.

Absolutely free for the first 10 audits

Join the waitlist

Tell us what's going wrong on your store. We're opening to a small group of brands first.

The teardown

What a teardown looks like

We go through your pages on every screen, find the friction and show you exactly what to fix.

YourStore Home Shop About Cart(0) Everyday Cotton Tee ★★★★☆ 1,204 reviews ₹799₹999 100% cotton · true to size Soft, breathable cotton, made for everyday wear. Add to cart Shipping calculated at checkout fold 1 2
Laptop · key benefit and button sit above the fold
YourStore Everyday Cotton Tee ★★★★☆ 1,204 fold ₹799 100% cotton · true to size 3 4
Phone · the same page, pushed below the fold
  1. 1Key benefitOn a laptop, "who it's for" sits right beside the photo.
  2. 2Real totalThe shipping fee shows up only at checkout, on every screen.
  3. 3First screenOn a phone, the photo fills the whole first screen.
  4. 4Below the foldOn a phone, "who it's for" and Add to cart get pushed out of sight.
Sounds familiar?

Every door in your store is smaller than the last.

Lots of people walk in. Only a few make it to the order. CROfy finds the door that's too narrow and widens it.

Hand-drawn row of doorways that get smaller from Visitors to Product page, Cart, Checkout and Order, with fewer people walking through each one.
Door 01 · Product page

They look, then leave.

CROfy checks what shoppers see first on every screen: photos, price, reviews and who it's for. If the first door feels wrong, nobody walks through.

Door 02 · Cart

They add, then stall.

CROfy looks at shipping fees, offers and your free-shipping threshold. It also finds bundles and add-ons that make each order bigger.

Door 03 · Checkout

They start, then quit.

CROfy cuts forced sign-ups, long forms and surprise costs, so the checkout door stops shrinking.

Door 04 · Order

They order, then cancel.

CROfy makes the last step clear: delivery dates, payment options and a confirmation that gives buyers no reason to back out.

CRO notes

A few things worth knowing about conversion

Plain notes for founders. Nothing here needs a tool or an agency.

Note 01

Most carts are never checked out

Around 7 in 10 online carts are abandoned. A cart is often a wishlist, so the real question is what stops the shoppers who did mean to buy.

Note 02

Surprise costs are the top reason people quit

Shipping, fees or taxes that appear late are the most common reason shoppers give for leaving checkout. Show the total early.

Note 03

Forced sign-up costs you orders

Making a first-time buyer create an account before paying is one of the most cited checkout blockers. Let them check out as a guest.

Note 04

Shoppers buy on fit, not features

"Is this right for me?" matters more than a long spec list. Answer it above the fold, in the shopper's own words.

Note 05

Check every screen, not just yours

Shoppers arrive on phones, tablets and laptops. Review each layout on its own, on a real device, before calling a change done.

Note 06

Fix one thing, then measure

Smaller stores rarely have the traffic for clean A/B tests. Change one thing at a time and compare a few weeks before and after.

Swipe for more notes →

Join the waitlist